Listening to stakeholders
Having been fortunate enough to support one of our favourite brands, Pukka Herbs, with their annual sustainability report since 2017, we recently helped them with an in-depth stakeholder listening project to gather feedback on their ambitious sustainability strategy.
Results
Through consumer surveys and targeted interviews with people across the business and supply chain, we helped Pukka understand what their community thought of their sustainability work. We captured our findings in a project report with a clear set of recommendations, then facilitated an internal workshop to agree how to respond to the insights and decide concrete next steps.
In their words
“Jessica and Ellie are a great team. Collaborative working comes naturally to them, and their fun and can-do approach makes them great to work with. What’s more, their eye for detail and in-depth industry expertise keeps us on track. The work they’ve done has been invaluable in moving our strategy forward and communicating it well.”
Vicky Murray - Sustainability Manager, Pukka Herbs